Shipping & Delivery

    We are pleased to offer Free Domestic and International Shipping on all orders over $150       

  

DOMESTIC SHIPPING RATES & INFORMATION 

 

  • STANDARD (2-5 business days) - $5.95
  • EXPEDITED (1-3 business days) - FREE on orders over $150 / $15 on orders under $150
  • NEXT DAY (Place before 12pm PT) - $45
  • IN-STORE PICKUP Culver City, California - FREE

 

FREE IN-STORE PICKUP
Free In-Store Pickup is available for in-stock items at our Culver City, California store location between the hours of 12pm - 5pm PST. You will receive a confirmation email when your order is ready for pickup.

ORDER PROCESSING TIME
Orders are typically processed within 24-48 hours. Orders are not processed on weekends or holidays. You will receive a shipping confirmation email with your tracking number when processing begins for your order. This email indicates your order is being prepared and a shipping label has been created as part of the fulfillment process, however does not indicate immediate possession of the order by the carrier. Please allow 1-2 business days for tracking to update.

ESTIMATED TRANSIT TIME
Estimated transit times go into effect when order processing is complete, 24-48 hours after your order is placed. Estimated transit times are given in business days, with weekends and US holidays excluded. Unfortunately, carrier delays may occur for reasons outside our control. Aquelarre is not responsible for any such delay Shipping transit times are not guaranteed by Aquelarre. Discounts, refunds, credits or cancellations will not be issued due to transit delays. Should you need to receive your order earlier than 5 calendar days from the date it was placed, we recommend selecting Next Day shipping. 

LOST, MISSING OR STOLEN PACKAGES
Once an order is in possession of the carrier, it becomes the carrier's responsibility and Aquelarre is no longer liable. Should your package be lost in transit, missing upon delivery or stolen, we kindly ask that you contact the carrier directly for further information and resolution.



INTERNATIONAL SHIPPING RATES & INFORMATION

 

  • USPS First Class International (7-21 business days) - Free on orders $150+ 
  • More options available at checkout, see details below

 

WHERE WE SHIP
Aquelarre is pleased to offer international shipping to over 200 global destinations.

INTERNATIONAL SHIPPING METHODS & RATES
International customers may choose from a variety of shipping options from UPS or USPS at checkout with delivery as soon as 1 business day. To see the shipping cost for your order, place items in your bag and begin the checkout process. Add your billing and shipping information and continue to the next step to view your shipping options and the applicable costs. Shipping costs vary by country.  Please note USPS does not provide tracking updates for packages once they leave the United States. Should you require tracking information, please select a UPS shipping option.

DUTIES, TAXES & FEES
International customers are solely responsible for all duties, taxes and brokerage fees upon delivery. 

INTERNATIONAL ORDER PROCESSING TIME
We strive to process all international orders within 24-48 hours. You will receive a shipping confirmation email with your tracking number when processing begins for your order.  This email indicates your order is being prepared and a shipping label has been created as part of the fulfillment process, however does not indicate immediate possession of the order by the carrier. Please allow 1-2 business days for tracking to update.

ESTIMATED INTERNATIONAL TRANSIT TIME
Unfortunately, carrier and/or customs delays may occur for reasons outside our control. International shipping transit times are not guaranteed by Aquelarre. Discounts, refunds, credits or cancellations will not be issued due to any such delay.  Aquelarre is not responsible for any international carrier or customs delays and we ask that you contact your local carrier or customs agency for further information.
 
LOST, MISSING OR STOLEN INTERNATIONAL PACKAGES 
Once an order is in possession of the carrier, it becomes the carrier's responsibility and Aquelarre is no longer liable. Aquelarre is not responsible for any packages that are damaged or lost in transit to a destination outside of the USA.  Should your package be lost in transit, missing upon delivery or stolen, we kindly ask that you contact the carrier directly for further information and resolution.