Shipping & Delivery

     We are pleased to offer Free Domestic and International Shipping on all orders over $150     

 

 

DOMESTIC SHIPPING RATES & INFORMATION 

 

  • STANDARD (2-5 business days) - $5.95
  • EXPRESS (1-3 business days) - Free on orders $150+ / $20 on orders under $150
  • OVERNIGHT - $45
  • LOS ANGELES SAME DAY DELIVERY - Free on orders $250+ / $15 on orders under $250
  • IN-STORE PICKUP CULVER CITY, CALIFORNIA - Free

 

FREE LOS ANGELES SAME DAY DELIVERY
Free same day delivery is available for customers in Los Angeles on orders totaling $250 or more. Same day delivery orders must be placed by 12 PM PST. Same day deliveries will by made by 8pm PST. Available for in stock items only.

FREE IN-STORE PICKUP
Free In-Store Pickup is available for in stock items at our Culver City, California store location between the hours of 12pm - 5pm PST. You will receive a confirmation email when your order is ready for pickup.

ORDER PROCESSING TIME
We strive to process all orders within 24-48 hours. You will receive a shipping confirmation email with your tracking number when processing begins for your order. Please allow 1-2 business days for tracking to update.

ESTIMATED TRANSIT TIME
Unfortunately, carrier delays may occur for reasons outside our control. Aquelarre is not responsible for any such transit delay. Shipping transit times are not guaranteed by Aquelarre. Discounts, refunds, credits or cancellations will not be issued due to any such delay. 

LOST, MISSING OR STOLEN PACKAGES
Once an order is in possession of the carrier, it becomes the carrier's responsibility and Aquelarre is no longer liable. Should your package be lost in transit, missing upon delivery or stolen, we kindly ask that you contact the carrier directly for further information and resolution.



INTERNATIONAL SHIPPING RATES & INFORMATION

 

  • USPS First Class International (7-21 business days) - Free on orders $150+ 
  • More options available at checkout, see details below

 

WHERE WE SHIP
Aquelarre is pleased to offer international shipping to over 200 global destinations.

INTERNATIONAL SHIPPING METHODS & RATES
International customers may choose from a variety of shipping options from UPS or USPS at checkout with delivery as soon as 1 business day. To see the shipping cost for your order, place items in your bag and begin the checkout process. Add your billing and shipping information and continue to the next step to view your shipping options and the applicable costs. Shipping costs vary by country.  Please note USPS does not provide tracking updates for packages once they leave the United States. Should you require tracking information, please select a UPS shipping option.

DUTIES, TAXES & FEES
International customers are solely responsible for all duties, taxes and brokerage fees upon delivery. 

INTERNATIONAL ORDER PROCESSING TIME
We strive to process all international orders within 24-48 hours. You will receive a shipping confirmation email with your tracking number when processing begins for your order. Please allow 1-2 business days for tracking to update.

ESTIMATED INTERNATIONAL TRANSIT TIME
Unfortunately, carrier and/or customs delays may occur for reasons outside our control. International shipping transit times are not guaranteed by Aquelarre. Discounts, refunds, credits or cancellations will not be issued due to any such delay.  Aquelarre is not responsible for any international carrier or customs delays and we ask that you contact your local carrier or customs agency for further information.
 
LOST, MISSING OR STOLEN INTERNATIONAL PACKAGES 
Once an order is in possession of the carrier, it becomes the carrier's responsibility and Aquelarre is no longer liable. Aquelarre is not responsible for any packages that are damaged or lost in transit to a destination outside of the USA.  Should your package be lost in transit, missing upon delivery or stolen, we kindly ask that you contact the carrier directly for further information and resolution.